I want to thank you for the outstanding service that my family and I have received over the past few years.  Your exams were very thorough and not rushed.  You gave us your utmost attention.

I  also want to thank Charlene for her wonderful service as well.  She went out of her way to help us with insurance, scheduling appointments and getting our prescriptions on time.  Her sense of style in helping us choose glasses and pleasant personality made her easy to deal with.

Thank you again for your terrific service.  I will be sure to recommend you to my friends and co-workers.

–Lisa Farag

People calling or walking into Family Vision Center are fortunate to be greeted by Charlene because she treats them with respect.

Charlene has often explained things to me in a thorough and detailed manner.  In fact one of her strongest skills, although I am sure she has many others, is that she is a great communicator.  She never rushes you out or away, despite being very busy.  She actually wants to be sure that you really understand and that you go away pleased.  She also has fantastic recall of past customer history which I believe is something people appreciate.

At any rate I am writing this commendation of Charlene because she is far and away superior to most office managers, receptionists, executive assistants and, in fact, supervisors, in any profession that I have encountered.  She is very, very good in her field but I'm sure, given her skills, she would have been equally successful in any area that she chose to go into. 

–MJS