Our 100% Satisfaction Guarantee
60-DAY COMPLETE SATISFACTION GUARANTEE
We care about your complete satisfaction. That’s why we’ll adjust, repair or exchange your new glasses for up to 60 days at no charge to you. This guarantee does not cover accidental damage, scratches or breakage.
1-YEAR REPLACEMENT DISCOUNT
Replace your broken glasses one time with the same or equivalent pair for 50% of their current retail price, for up to one year from date of original purchase. May not be combined with other discounts, promotions or vision or insurance plans. Additional costs may apply to upgrades. Does not apply to loss, theft or industrial safety eyewear.
COMPLIMENTARY CLEANING AND ADJUSTMENTS
Family Vision Center offers complete cleaning, adjustments, and nosepad replacements for the lifetime of your glasses.
CONTACT LENS GUARANTEE We pride ourselves in happy and healthy contact lens patients. If your prescription changes midway through the year or if lenses that once were comfortable now feel irritating, we will gladly refit you. We will credit returned lenses, EVEN OPEN BOXES!